Are you looking for a warehouse manager? I recommend posting an ad on job sites that says, “Wanted: Warehouse manager. Must be detail-oriented, tech-savvy, good at managing workers, team-focused and a problem solver.”
You can also throw in a few things about education and experience, but these five characteristics are the most important to being a successful warehouse manager. I’ll show why by discussing each characteristic in detail.
A warehouse manager is in charge of planning, managing and coordinating a company’s inventory storage, transportation and distribution. Basically, he’s the go-to guy for everything inventory-related. That means whoever fills this position must be extremely good at keeping track of all the details of the job. The right person needs to be able to make swift, accurate decisions that will directly affect a company’s success or failure. To do this, he not only needs to be detail-oriented, he needs to be able to use the best software.
It’s basically impossible for a person to have all the facts they need to manage a warehouse with using some sort of software. Ask prospective warehouse managers if they are familiar with the warehouse management software your company uses. If they’re not familiar with it or if you don’t use any software yet, ask them which software they have used in the past and if it might be a good fit for your company. Being a fast software learner is a definite plus for a warehouse manager.
The warehouse manager’s role is mainly supervisory. He coordinates the efforts of other people to make sure everything gets done. So he needs to be good at working with employees, delegating tasks to them and organizing their efforts. For example, at a manufacturing shop, a warehouse manager would be responsible for creating a bill of materials and issuing work orders, but he wouldn’t necessarily be the one to gather the parts or put them together as the final product. A good warehouse manager should be personable and a solid leader.
Inventory management is just one part of a company’s operations. It needs to be carefully coordinated with other departments, such as management, sales and marketing, to ensure the right products and the right amounts are being ordered and put in the right locations. A warehouse manager should be flexible in meeting the needs of the different teams to help everyone succeed.
Not everything is smooth sailing in warehouse management. Sometimes problems will arise – product deliveries will be delayed, natural disasters will strike, products will be defective, etc. To handle these challenges, a warehouse manager must remain cool under pressure. He should focus on solving the problems by using his extensive knowledge and working with other teams.
There you have it. These are the five most essential characteristics a warehouse manager should possess. Let me know if you have other suggestions. Good luck in filling this position with the right person for the job!